Hotel Villa Kapetanović

Privacy Policy


Privacy policy & Data protection

PERSONAL DATA

Hotel Villa Kapetanović respects your privacy and will take appropriate steps to ensure that your personal information is secure at all times. We guarantee that your information is handled with utmost care. We do not sell, rent, loan, trade, or lease any personal and/or contact information collected at our booking site.

DISCLOSURE OF YOUR IDENTITY

Hotel Villa Kapetanović does not disclose identity of our clients. However, we may disclose your personal information in cases when we have either obtained your explicit consent, or have to respond to government enquiries / request from public authorities.

SERVER STATISTICS & LOGS

We constantly analyze our website logs in order to improve the services and information. These logs do not contain any of your personal data, and can not be linked to individual identity of the visitors.

USE OF COOKIES

Cookies are small data files that some web sites write to your hard drive when you visit them. A cookie can not read data off your hard disk nor can it read cookie files from other sites. We use cookies from time to time to record the pages you visited and thus understand your traffic patterns. This enhances the communication between our servers and your computer. If you have set your browser to warn you before accepting cookies, you will receive the warning message. You can block the cookies at any time.

IP ADDRESS

IP addresses are unique to each computer, and they are used to identify senders and receivers of information over the Internet. Hotel Villa Kapetanović uses your computer's IP address to report the aggregate information within our booking system. Thus we ensure secure payment transactions and fraud protection. We never release any of our clients pesonal data outside of booking system.

SECURE DATA TRANSFER/TRANSACTIONS

Credit and debit card security is guaranteed and secured by using SSL encryption. Credit and debit card charging and debit cards are secured using Secure Socket Layer (SSL) protocols with 128-bit encryption. SSL encryption is a data encryption process to prevent unauthorized access when transmitted between the Customer's computer and the WebTeh Payment Gateway system. The WebTeh Payment Gateway system is linked to a virtual private network (VPN) card that is protected from unauthorized access. The credit and debit card numbers are not stored or available to unauthorized persons. Hotel Villa Kapetanović reserves the right to alter any information specified in this document. Any eventual changes will be immediately available to users on this site.